Merchant Support

A product is only as good as the support behind it. That's why VPS offers free 24/7/365 technical support, downloadable user guides, fraud prevention education, and superb training. These are just a few of the many ways Vision supports your success, with a level of skill and dedication that sets us apart in the payment processing industry.

For immediate telephone support, call toll-free 877-674-2286.

• Tech support for current merchants: option 2
• For statement or billing questions: option 3

User Guides

Please find your market segment below and select your hardware model to open the reference guide for that device:

Lodging:

• Hypercom T7 Lodging
• Tranz Lodging

Petroleum:

• Omni 3200
• Omni 3740-3750
• Tranz 380

Restaurant:

• Eclipse Restaurant
• Ingenico Restaurant
• Hypercom ICE
• Hypercom T4100
• Hypercom T7
• Nurit 2085-2090
• Omni 32xx
• Nurit 30xx-8320
• Tranz 330-460
• Omni 37xx
• Orion

Retail:

• Telecheck Eclipse
• Hypercom Ice
• Hypercom T4100
• Hypercom T7x
• Nurit 2085-2090
• Nurit 8000
• Omni 37xx
• Omni 32xx
• Tranz 330-460
• Orion
• Blue Bamboo

Other:

• TouchTone User Guide
• Nurit Store & Forward Function